For standard delivery within Australia, orders over $50 inc GST qualify for free shipping.
Standard orders under $50 inc GST incur a $9.95 inc GST shipping charge.
Standard express delivery is a $14.95 inc GST shipping charge.
Should your order be extraordinarily bulky and heavy or the delivery address is in a remote area which requires independent courier services, we will contact you to advise you of any additional shipping charges. These charges will need to be paid for prior to the dispatch of your goods.
We endeavour to have your order dispatched on the same day or next business day upon receipt. From dispatch, your order should be delivered within 2-6 business days via Australia Post. Delivery to remote areas will take longer.
If we cannot process your order or the products are unavailable then you will be informed within 2 working days. Please note, we cannot accept responsibility for delays in delivery due to unforeseen circumstance such as natural disaster, strike, transport complications etc.
A tracking number will be issued via email to the email address you provide which will enable you to track the progress of your parcel.
Can I ship to a PO Box or Parcel Locker?
Yes, we can deliver to PO boxes and Parcel Lockers.
We do not ship on weekends or Victorian State & Australian national public holidays.
Did not receive your tracking information?
Email us at firstname.lastname@example.org and we can help!